Privacy Policy

Overview

This policy explains how Schroffel & Associates collects, uses, and shares information when you use its websites, SMS messaging, AI-assisted features, automation tools, and related software services.

Information we collect

• Phone numbers and contact information you provide.
• SMS content, commands, questions, and other messages you send.
• Message timestamps, delivery status, opt-in and opt-out records.
• Basic technical logs used for operation, security, and troubleshooting.
• Configuration or account information you choose to connect to a service.

How information is used

Information is used to respond to messages, provide requested features, deliver enabled alerts, operate and secure the service, diagnose problems, prevent abuse, and improve reliability.

AI processing

Message content may be sent to third-party AI service providers to generate responses. Do not send sensitive information that you do not want processed by those providers. AI responses may be retained in operational logs when needed to maintain or troubleshoot the service.

SMS privacy

Mobile information, including phone numbers and SMS consent records, will not be sold or shared with third parties for their own marketing or promotional purposes. SMS information may be shared with service providers solely as necessary to deliver messages and operate the service.

Service providers

Information may be processed by vendors that provide SMS delivery, cloud hosting, logging, security, and AI services. These providers receive only the information reasonably necessary to perform those functions.

Data retention

Information may be retained for as long as reasonably necessary to provide the service, maintain opt-in and opt-out records, resolve technical problems, prevent abuse, and meet legal obligations. Retention periods may vary by data type.

Your choices

You may stop SMS messages at any time by replying STOP. You may request access to or deletion of information associated with your phone number by emailing mike@professionalbusinesswebsite.com. Some records may be retained when legally or operationally required.

Security

Reasonable administrative and technical measures are used to protect information. No transmission or storage system can be guaranteed completely secure.

Children

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes and contact

This policy may be updated periodically. The “Last updated” date identifies the current version. Questions or privacy requests may be sent to mike@professionalbusinesswebsite.com.